All requests for a home visit are put to the duty team in the first instance. The call will be triaged by the ' Emergency Triage' Team ie duty GP or triage nurse. The patient will be called back and a decision made as to the whether a housecall is required.
Patients who are housebound or too ill to come to the surgery should telephone before 10.30am to request a home visit. Please provide our staff with as much information as possible so the Emergency Triage team can prioritise the visits.
Please remember it may not always be possible to see your usual doctor.